we only fit the best 

Welcome to Frames!

Frames Windows & Doors  5.0/5 Stars - 23 reviews

Conservatory Roof Conversion (Guardian Warm Roof). Double glazed front and back of house. “Friendly people, good at their job.”Installation Time: 4 Days

5/5 stars by Eric Small on March 14th 2019

who we are

Our Story

No  Salesman. No Gimmicks. No Pressure. No Worries. We’re not into flash sales or BOGOF offers and we’ll never ask you to sign up today. We’re the company committed to delivering quality windows, doors and conservatories at everyday affordable prices. We’ve been trading now for over 15 years and have developed a reputation for long-lasting quality and excellent customer service. Speak to a sales advisor on 0191 3545 002 & Get your project moving.

10 Year Fully Backed Guarantee

Peace of mind knowing that your install comes with a 10 year CPA backed guarantee covering the complete installation..

28mm Sealed Unit

The widest sealed unit in the industry you can buy manufactured in our Billingham  factory.

Energy Efficient Production

Providing Argon gas filled A rated windows or C rated standard double glazed, depending on your requirements.



Our Services

What You Can Expect from Frames

Unbiased advice and consultancy on what will work with your space and what’s aesthetically pleasing to suit your property.

Extremely high quality yet honest value for money pricing.

Absolute Transparency – You can even take a tour of our factory and see windows being made for yourself. We can even take you to tour previous installs and current installs to see how we do things.

Your advisor is also your project handler – they won’t start ignoring your calls as soon as the order is through. They will be on hand to answer any questions and always available for coffee at our Newcastle showroom. – You could even expect a biscuit, but you might have to be quick.

Our advisors were once fitters, so they have first hand knowledge on how the project will be finished and they’ll even be able to tell you where the waste goes and how we dispose of it too. For absolute peace of mind.

We only use our own fitting team. We don’t sub-contract our fitting out to other firms. You should always expect a Frames team and Frames quality.

Expect to pay a 10% deposit on the day you decide to sign up. The rest is payable when you are 100% happy. We call this the Frames Perfect Promise.

Quicker production times. With manufacturing in house there’s no lengthly delays waiting on supplier deliveries and third party manufacture.

Better quality control by retaining the design, manufacture and installation all in house.

If that floats your boat then speak to one of our advisors today and let’s chat about improving your property.

Apart from quality products and great customer service, here’s a few other reasons we think you’ll love Frames.


Casement Windows 

Casement windows are one of the most popular choices for windows on the market. Our windows are made to order and using high quality uPVC and glass for a solution that will last for years to come


Sash Wind

Vertical Sliders are designed to provide an authentic, period appearance without drawbacks. Easy to maintain, insulated and secure.


Bay Window

 A prominent feature which adds character to your home. Whether replacing existing bay windows or installing new, add more space to your home or give the appearance of larger space.


Tilt & Turn Windows           

Practical in its design a tilt and turn window is ideal where space is limited, opening inwards provides easy access to both sides of the glass.

Our Work

There’s many reasons to choose Profile, but there are also reasons to not choose us. We try and avoid gimmicks and sales to entice customers in, through this false economy leaves poor customer service and inferior quality. We’re proud of the fact that our partner factory is one of the largest producers of UPVC in the north east , and through careful quality control we can ensure a high quality product that’s everyday great value. No Offers required. But just in case you are looking for gimmicks and winter or flash sales we thought we’d lay out some brand expectations 

windows  sold


happy clients


customer reviews


what customers say about us


Farringdon, Sunderland , 

We are very pleased with the final outcome and look forward to many years of enjoyment from the conservatory. I will contact you when the paving and garden are complete if you require photographs.

I was particularly impressed with the accuracy of the fit of the windows, especially the front bay window. Considering its size, shape, and the number of angles, this window slotted into position perfectly.


Newton Aycliff, Durham 

I felt that i should write to thank you and your company for the excellent job you did installing replacement windows to my house and also building the Victorian conservatory at the back. Everyone who sees it says that it enhances the property.

Being an engineer myself i was very impressed with the professional way your fitters carried out the work. I couldn’t fault their workmanship at all. Not only were they hard working and conscientious, they were tidy too !!

kate & davesmith

Jesmond , Newcastle 

I had had several other quotes from well known window companies, but every one of them wanted me to sign up and arrange for the work immediately, otherwise they would not allow the ‘discounts’ they were offering. The salesman only seemed interested in their commission.

With your company i was given friendly, expert advice, and was put under no pressure at all. All aspects of the job were explained clearly and the prices quoted were fair and reasonable.

All in all, it was a pleasure to do business with you.

Steve Goldsmith 
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Discuss Your Project

Call John our friendly sales advisor on 0191  354 5002 or click here to request a call back. Alternatively why not drop by our Newcastle showroom.

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